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FenixIAm by AIworks 2028 FenixIAm

Answer every call, at any hour and in the caller’s language.

Voice agents that pick up when your team cannot, say from the start that they are an AI and leave every request written down and organised for whoever has to resolve it.

Demo
  • Voice at any hour
  • AI disclosure from the first second
  • Structured request
  • A call to every new contact

Serve Sales demonstration · Hotel

A night front desk in 16 languages.

It is three in the morning and a guest calls from their room. An AI receptionist answers in their language, introduces itself as an AI, understands what they need and takes note. In the morning, the request is waiting for the front-desk team.

  • 16 languages
  • All night long
  • Request ready by morning
Today this is a sales demonstration prepared for a hotel. Scene created with AI.

03:12 call · German

Sales demonstration
Guest
Bungalow 4
Asks for
Late check-out at 14:00
Status
Awaiting confirmation

The request, in writing

Your team does not listen to recordings: it reads a request that is already organised.

When the call ends, Fenix writes down what the person asked for, with the details the team needs to resolve it. Nobody has to decode a message first thing in the morning.

  • Who is calling and in which language.
  • What they ask for, with day and time when there are any.
  • What state it is left in and who has to resolve it.

03:12 request

Sales demonstration
Language
German
Guest
Bungalow 4
Request
Late check-out
Requested time
14:00, departure day
Status
Awaiting confirmation
For
Front desk, morning shift

Summary for the team The guest asks to leave the bungalow at 14:00 on their departure day. They were told the front desk will confirm in the morning.

Transparency

Callers know from the very first second that they are talking to an AI.

“Hello, you have reached the hotel front desk. I am an artificial intelligence assistant. How can I help you?”

Example of an opening sentence.

Article 50 of the European AI Act requires people to be told when they are interacting with an AI system. Our service agents say so in their first sentence, in the caller’s language and before asking for any personal details.

Regulation (EU) 2024/1689, Article 50

Lead capture

Every new contact gets a call without anyone having to dial.

When someone leaves their details on a lead-capture landing page, Fenix calls them. The conversation picks up where the form left off, with the context of what they asked for.

  1. They leave their details

    The contact fills in your organisation’s lead-capture landing page, with your brand and in their language.

  2. Fenix prepares the call

    If they gave their company’s website, the AI analyses it to learn what they do and what is worth talking about.

  3. The AI calls them

    It introduces itself as an AI, confirms their interest, answers the first questions and proposes a next step.

  4. Your team takes over

    The conversation is recorded with the contact’s record, so your sales team can continue from there.

Which calls go unanswered today?

Tell us when and in which languages people call you. In a thirty-minute demo we show you the hotel front desk and how it would adapt to your case.